Comtech is changing the way your subscribers reach 9-1-1.
Carriers are investing in Voice over Wireless Fidelity (VoWiFi) service to improve coverage in rural areas, extend 9-1-1 to roaming subscribers, and increase location accuracy for indoor calls.
Comtech’s VoWiFi E9-1-1 service ensures these carriers can comply with federally mandated emergency call routing rules and regulations.
VoWiFi E9-1-1 enables real-time subscriber data updates, including location, so dispatch centers can identify roaming call locations.
Our VoIP Positioning Center (VPC) provides emergency call-routing instructions and caller location information to the appropriate public safety answering point (PSAP).
Our VoWiFi E9‑1‑1 solution supports multiple call-routing configurations and can accommodate routing by geolocation (lat/lon in PIDF‑LO), Master Street Address Guide (MSAG)-validated civic address, default routing to a national emergency call center, and more.
Our VoWiFi E9‑1‑1 solution complies with the National Emergency Number Association (NENA) i2 standard and the latest applicable Federal Communications Commission (FCC) mandates.
Features & Benefits
|NENA i2 Standards Based VoIP Positioning Center (VPC)||Enables interconnected VoIP service providers (VSPs), including carriers launching VoWiFi service, to comply with Federal Communications Commission (FCC) rules for routing E9-1-1 calls.|
|ALI Link™ Service||Provides access to standardized Automatic Location Information (ALI) databases through a single steering point, which saves VSPs the expense of building their own data circuits.|
|B2B Subscriber Provisioning Application Programming Interface (API)||Provides an automated method for provisioning subscriber records, improving speed of deployment and customer acquisition.|
|LivE9-1-1 (Web-Based Subscriber Provisioning Tool)||Acts as a secure front end to Comtech’s subscriber database, allowing authorized users to add, modify and delete individual records in the Location Information Server (LIS).|
|Flexible Emergency Call Routing Options||Route calls using any combination of provisioned civic address, lat/lon (PIDF-LO), and emergency call center. This flexibility allows for a phased rollout of VoWiFi service.|
|Master Street Address Guide (MSAG) Address Validation||Confirms that subscriber-provided addresses are in a format preferred by public safety entities.|
|Emergency Response Center||Ensures that, if for any reason a call cannot be routed automatically, an Association of Public-Safety Communications Officials (APCO)-trained and certified call taker will answer the 9-1-1 call for help and route the call to the appropriate PSAP.|