Solutions
Next Generation Core Services
As the public safety industry moves toward new technology, so must states, regions, and local jurisdictions.
Our communications infrastructure is changing, and Comtech is bridging the divide between legacy call routing and next-generation 9-1-1 equipment.
Connecting a Network of Networks
Our market-leading NGCS configuration is modular, scalable, and has been implemented at state, regional, and county levels. NGCS offers a transitional replacement for legacy selective router-based 9-1-1 networks.
Product Details
Comtech’s NGCS is highly reliable, resilient, and redundant.
Our solution is composed of redundant central system components that provide load sharing and load balancing failover capability.
Deployment Options:
Software as a Service (SaaS) / Hosted: This model is ideal for public safety entities desiring a speedy deployment and a lower capital expenditure.
In-Network / Managed Service: This model is ideal for public safety entities desiring a lower operational expenditure and/or a dedicated system.
Hybrid: A combination of the hosted and in-network models, the NGCS is modular, flexible, and can be configured to meet the customer’s needs.
Industry Compliance
- National Emergency Number Association (NENA): NENA i3
- Alliance for Telecommunications Industry Solutions (ATIS): J‑STD‑110, IMSESINET, NGES, IMS911, ELOC, ESIF
- Internet Engineering Task Force (IETF): SIPCORE, ECRIT, SIPREC, GEOPRIV
Features & Benefits
| Key Features | Benefit | ||||
|---|---|---|---|---|---|
| Active-Active Design | Highest availability with no manual interaction required. | ||||
| Quad-Redundant Processing | Both geographic and local redundancy in the software, increasing availability. | ||||
| Geographic Redundancy | Always deployed with geographic redundancy, increasing availability. | ||||
| Call Handling Equipment Interoperability | Successfully tested with the most popular customer premises equipment applications. | ||||
| End-to-End Functionality | Supports true end-to-end functionality, taking 9-1-1 traffic from carrier circuits to the PSAP demarcations. | ||||
| MSRP Text to 9-1-1 Support | Enables native MSRP Text to 9-1-1. | ||||
| Multiple Deployment Models | Can be deployed in a dedicated in-market solution, as a Comtech-hosted service, or in a hybrid configuration. | ||||
| Proven NENA i3 Flexibility | Successfully deployed using other NENA i3-compliant components within the solution. | ||||
| Flexible Routing Changes | Allows for flexible updates to routing rules. |
