Solutions
Guardian Messenger
Enhance emergency call management with text, photos, and video.
Integrate Text-to-911 and Text-from-911
Guardian Messenger is a full-featured short message service (SMS) function that seamlessly integrates with the Comtech’s 9-1-1 Call Handling. Once configured, this function enables standards-based text-to-911 call management and control.
Guardian Messenger goes beyond standards requirements by offering outbound text-from-911 capabilities
Streamline Text-to-911 Handling
At the desktop, text-based calls are handled like regular voice calls.
Call takers have the option to manage the call with all the same features and functions associated with voice calls, including transfer and join capabilities.