Next Generation Core Services

As the public safety industry moves toward new technology, so must states, regions, and local jurisdictions.

Our communications infrastructure is changing, and Comtech is bridging the divide between legacy call routing and next-generation 9-1-1 equipment.

Connecting a Network of Networks

Our market-leading NGCS configuration is modular, scalable, and has been implemented at state, regional, and county levels. NGCS offers a transitional replacement for legacy selective router-based 9-1-1 networks.

Product Details

Comtech’s NGCS is highly reliable, resilient, and redundant.

Our solution is composed of redundant central system components that provide load sharing and load balancing failover capability.

Deployment Options:

Software as a Service (SaaS) / Hosted: This model is ideal for public safety entities desiring a speedy deployment and a lower capital expenditure.

In-Network / Managed Service: This model is ideal for public safety entities desiring a lower operational expenditure and/or a dedicated system.

Hybrid: A combination of the hosted and in-network models, the NGCS is modular, flexible, and can be configured to meet the customer’s needs.

Industry Compliance

  • National Emergency Number Association (NENA): NENA i3
  • Alliance for Telecommunications Industry Solutions (ATIS): J‑STD‑110, IMSESINET, NGES, IMS911, ELOC, ESIF
  • Internet Engineering Task Force (IETF): SIPCORE, ECRIT, SIPREC, GEOPRIV

Features & Benefits

Key FeaturesBenefit
Active-Active DesignHighest availability with no manual interaction required.
Quad-Redundant ProcessingBoth geographic and local redundancy in the software, increasing availability.
Geographic RedundancyAlways deployed with geographic redundancy, increasing availability. 
Call Handling Equipment InteroperabilitySuccessfully tested with the most popular customer premises equipment applications.
End-to-End FunctionalitySupports true end-to-end functionality, taking 9-1-1 traffic from carrier circuits to the PSAP demarcations.
MSRP Text to 9-1-1 SupportEnables native MSRP Text to 9-1-1.
Multiple Deployment ModelsCan be deployed in a dedicated in-market solution, as a Comtech-hosted service, or in a hybrid configuration.
Proven NENA i3 FlexibilitySuccessfully deployed using other NENA i3-compliant components within the solution.
Flexible Routing ChangesAllows for flexible updates to routing rules. 

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