We’ve spent a lot of time breaking down the national transition to next-generation 911 (NG911), what makes up that emergency response architecture, Comtech’s place in it, and the great potential of this opportunity for our business and shareholders.
As we’ve discussed the market opportunities in the public safety space over the past year, we’ve focused a lot on state-level needs, innovation and infrastructure. Comtech has also separately announced a number of important contracts with state customers that we are proud to serve.
Today, we wanted to unpack another aspect of the growing, critical 911 market: the federal government. Importantly, it’s not only a regulatory and rule-setting body – it also acts as a customer.
The federal government operates hundreds of call centers across the U.S. on behalf of a variety of facilities, including military bases and national parks. With a vast number of people living or working in, or even visiting, these spaces, the need for effective emergency response is just as important as it is in any other neighborhood across the country. The 233 call centers the federal government is in charge of are spread across 11 federal agencies. According to a new report, seven of the 11 agencies are in the process of upgrading their systems to NG911, showing the strength of the renewal cycle even at the federal level.
How does this relate to Comtech? It’s another proof point for what we’ve been saying for months now, that this market is large and growing, and that reliable, cost-effective NG911 solutions are more important than ever. In fact, in the U.S. alone, the NG911 market is expected to be worth $1.2B by 2026. As a provider, we have a variety of offerings to aide with NG911: carrier services that accurately identify a caller’s location, solutions that establish data transfer between sender and recipient (e.g. images or video) and cloud-based capabilities, such as layers of AI that can transcribe, analyze and diagnose calls, and then successfully route them to the appropriate dispatch team.
At Comtech, we’ve also helped service a number of NG911 customers at the state level, having been awarded contracts with Massachusetts, Washington, Arizona, Iowa, South Carolina, Ohio, Pennsylvania and Texas. We’re also experienced at working with departments of the federal government.
At its core, Comtech is about establishing the connections people need when they matter most, and public safety is an incredible example of the important work we do. Stay tuned to learn more about our public safety business and the industry as a whole.
Forward-Looking Statements
Certain information in this blog post contains statements that are forward-looking in nature and involve certain significant risks and uncertainties. Actual results and performance could differ materially from such forward-looking information. The Company’s Securities and Exchange Commission filings identify many such risks and uncertainties. Any forward-looking information in this press release is qualified in its entirety by the risks and uncertainties described in such Securities and Exchange Commission filings.
